top of page

March 2025 in review

Introducing ADA-Accessible PDF Billing Statements: Better Access, Better Service


At Output Services, Inc., we believe accessibility is more than a compliance standard — it’s a commitment to inclusive service for every client and their customers.

That’s why we’re proud to announce the rollout of ADA-accessible PDF billing statements — a smarter, more inclusive way to deliver important billing information to individuals of all abilities.

Why Accessible PDFs Matter

For visually impaired or screen-reader-dependent users, traditional PDF statements can be difficult — even impossible — to navigate. ADA-accessible PDFs are designed with:

  • Tagged elements for clear navigation

  • Readable text layers (not just images)

  • Logical structure for screen readers

  • Alt-text for images and graphics

  • Proper contrast and formatting

This ensures that billing communications are not only clear and accurate, but usable by everyone, regardless of visual or cognitive ability.

Who Benefits?

  • Healthcare, financial, and utility customers who rely on screen readers

  • Organizations looking to meet ADA or Section 508 compliance

  • Any customer who deserves a better billing experience

What This Means for Your Business

✅ Reduced compliance risk✅ Enhanced customer satisfaction✅ Improved user experience for all✅ Stronger brand integrity

And the best part? You don’t have to change a thing on your end. Output Services handles the formatting, testing, and delivery — ensuring every PDF meets current WCAG and ADA accessibility standards.

Let’s Make Billing More Inclusive

Whether you're sending out statements, invoices, or policy documents, accessibility should never be an afterthought. With Output Services’ accessible PDF solutions, you can meet compliance goals while leading with empathy, professionalism, and care.

Want to learn more or upgrade your billing files?🌐Contact us today at sales@outputservices.com to get started


Accessible documents. Delivered with integrity.

 
 
bottom of page